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ron44
Beginner
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Message 1 of 2

BT TV

My BT box is failing to record most of the programs that it's set to record after years of working fine. I think I've followed the guidelines for set up and signal strength. Is my box faulty? 

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NeilO
Moderator
Moderator
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Message 2 of 2

Re: BT TV

Hi, @ron44 welcome to the community and thanks for posting, I'm sorry to see you're having problems recording on your BT TV box. Can you try a factory reset of the TV box ensuring to choose the option to keep your recordings to see if that helps?

Thanks

Neil

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