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osalmon
Beginner
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Message 1 of 2

BT Ultra HD DTR-T4000 loosing signal

Hi,

 

We're new to BT.

We've received our Humax DTR-T4000 and all went fine. Then the TV randomly went black. Signal 0%.

 

I connected the aerial cable to the TV, and TV channels were displayed just fine.

 

I thought at that point it was an issue with the Humax box and ask for a replacement.

 

New box came in and guess one? Same problem.

 

So, now my guess is that the box is overheating and somehow the tuner stops working. Then, randomly, it works again (probably because it cooled down).

 

I've changed the box from its location and so far so good. but not sure for how long.

 

Is anyone else experiencing such issue?

 

Thank you

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Ultra HD DTR-T4000 loosing signal

Welcome to this user forum.

 

@osalmon please see Picture breakup or missing FreeView channels

 

It most likely covers the problem you are seeing where the signal is overloading the tuner.

 

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