BT YouView Box deleting scheduled recordings

[grahamm1]

Just checked on the scheduled recordings I set yesterday and two of the Channel 5 programs are only going to record one episode, despite me setting them to record the series. I've double checked that the series runs next week and beyond, and it does.

I deleted them, then tried to re-schedule to record the series. Despite several attempts the box will not record the series, only the next single episode.

I'll give it a few more days then try a hard reset of the box.

[w2pixel]

I've had this happen a few times, most recently series links for Legends of Tomorrow, CSI Vegas, The Diplomat, Murder in the First and Dragons Den. All recordings were SD and recorded at least one episode. Also on alibi nearly every show will only allow single episode recordings with the series links not working at all.

[Wally180]

Another update.

Was planning a soft reset, but having turned the box off, and back on again I failed to carry out the next step in time. On checking, my scheduled programmes have returned.

It took a while for them all to reappear, but they got there in the end.

Didn't happen when I turned it off before!

[grahamm1]

All my original programmed series are back. I didn't do anything. Just switched the box on one day and there they all are! Very strange.