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servicefailure
Aspiring Contributor
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Message 1 of 2

BT YouView+ Unresponsive

Hello

My BT YouView+ has started to become unresponsive on a fairly regular basis.

Every couple of days over the last 3 weeks it will be unresponsive to menu or remote commands and will need a total shutdown and restart by holding the central button in.

The software is up to date :
Component SW 3.1.156 (1fc6ab)

Manufacturers SW 27.500

HUMAX DTRT1000

Variant 80BO8500

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1 REPLY 1
Moderator
Moderator
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Message 2 of 2

Re: BT YouView+ Unresponsive

Hi @servicefailure Sorry that you are having a problem with your Youview box.

 

Drop us over your details we will be happy to look into this further with you if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

Community ModeratorJohnC
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