Solved! Go to Solution.
Have a look at this thread:
Any more questions? I am glad to answer them
Sounds like the Powerline Adaptors are the problem. They can cause issues with the live multicast channels depending on your internal wiring, On Demand players are less affected as the stream buffers in to give you a "cushion" against any drop in speed. If you can connect your box to the hub with an ethernet cable and see if the problem continues.
I think you are correct about the Powerline adapter being the problem. I downloaded the VLC player onto my laptop and the BT Sports 1 stream played, the laptop is plugged directly into the HH5. I then plugged laptop into my Powerline adapter and no show.
Ill upgrade my Powerline to a BT 500 multiport.
Many thanks for your help.
It's nothing to do with powerline converters, I don't use them yet I HAD the same problem (note past tense).
It appears to be a problem with my Homehub5, I've found a workaround for it which I'll keep as simple as possible.
1. Login to your Homehub and note the primary and secondary DNS addresses. Log out of the homehhub.
2. Change the Network Settings on the youview box to Manual but don't change the IP address, IP mask or Gateway addresses.
3. Enter the primary and secondary DNS adresses noted in step 1. Confirm changes and exit Network Settings
That's all it took to get mine working properly. Good Luck
Excellent work V_Meldrew!
I kept getting the IPC6023 error with my 3rd party router, switched to the cheapo HomeHub5 and still kept getting it. Read your solution, thought it was too simple to work, tried it and bingo! my channels work fine.
Like would it be too much trouble to say HOW to log into homehub, and where to find DNS settings? Most of us are just simple hapless customers receiving a useless service you know.
you have to go here
Enter your admin password and view your advanced settings and then click on broadband and it will give you your dns settings
i have this problem and just tried it but hasnt fixed it for me unfortunately but its worth a shot!