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Rockintone
Contributor
406 Views
Message 1 of 3

BT Youview Box at end of contract

Hi,

I am about to terminate my bt tv contract (going with sky for tv but retaining bt broadband).

Can anyone advise/confirm

1) The box is mine to keep (I have had it for about 4 years)

2) The functionality is not affected (other than loosing the internet channels) and it records free to air and guide works ok?

 

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TimCurtis
Recognised Expert
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Message 2 of 3

Re: BT Youview Box at end of contract

@Rockintone 

The box is yours to keep and will suffer only the loss of the subscription internet channels, all other functionality will be retained.

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Message 3 of 3

Re: BT Youview Box at end of contract

You may have been unsure about the "ownership" of your box since BT recently changed its policy.

You'll see from the link that it's customers contracted from 13 December (2019) who are affected and must now return their loaned box when they cancel.

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