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Cherubeyes
Beginner
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Message 1 of 2

BT Youview box will not wake up.

My BT |Youview box will not wake up. It has only one blue light. And keeps going around on a loop.

I have tried the recommended attempt to reset the device. However, when I press the Power button the Maintenance Mode wording comes up. But then the screen goes black and nothing happens. I have tried this a number of times.

And nothing happens. What can I do please?

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1 REPLY 1
NeilO
Moderator
Moderator
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Message 2 of 2

Re: BT Youview box will not wake up.

Hi @Cherubeyes, I'm sorry you're BT TV box isn't working, I'm afraid there isn't anything else you can try if the reset isn't working. If you have a BT TV subscription get in touch with the faults team on 0800 800 150 and they'll sort you with a replacement.

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