Hi, I cannot connect my TV box to internet. Can you help me?
How are you trying to connect it to the home hub, is it Ethernet or powerline adapters? Is the box advising there is no connection?
Thanks
I have connectors which were provided by BT.
Sorry yes the box is saying no connection
Try this help page for the BT Mini connectors.
https://www.bt.com/help/tv/getting-set-up/setting-up-bt-tv/bt-mini-connectors-for-bt-tv