Solved! Go to Solution.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Welcome to the forum and thanks for your posts!
I'm sorry for the problems you're having watching your multicast channels. I appreciate the amount of your time you have spent chasing this.
Can you send us over your details and we will give you a hand from here? Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.
Hi @Sketch and thanks for posting.
I can appreciate how frustrating this is for you. I can see @JohnC2 is dealing with this for you and is due to get in touch on Wednesday. It's been identified as a network fault whcih is taking longer than expected to resolve. I'll make sure John is up to date with your posts when he returns.