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Newbie
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Message 1 of 2

BTP-15000 error

Hi, I received my bt TV box today and I can't watch any of the channels as it says I'm not a bt TV customer. I have contacted the online chat who can't help and I have phoned up several times with no luck. Please can I have some assistance?
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Moderator
Moderator
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Message 2 of 2

Re: BTP-15000 error

Hi @Herring Sorry that you are not able to view your BTTV service.

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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