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Aspiring Contributor
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Message 11 of 15

Re: BTTV details cannot be viewed on My BT

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Hi PaddyB

Thanks for letting me know.

Tim
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Moderator
Moderator
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Message 12 of 15

Re: BTTV details cannot be viewed on My BT

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Hi @tim11,

 

I'm really sorry for the delay in getting back to you. I gave your home number a quick call, I'm sorry I didn't speaking to you today. I've got word back from my colleagues to say that the issue should be fixed. Please can you check and confirm if you are able to access the BT TV details through your my BT?

 

Thanks

 

PaddyB

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Aspiring Contributor
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Message 13 of 15

Re: BTTV details cannot be viewed on My BT

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Hiya Paddy,

Sorry was at work but just checked my BT and the bt TV part seems ok now and lists entertainment package.

Thanks for sorting this. Will mark as solution.

Regards,

Tim
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Moderator
Moderator
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Message 14 of 15

Re: BTTV details cannot be viewed on My BT

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Hi Tim11,

 

Thank you for posting back and for confirming that back working for you. Please accept my apology for the delay as this took a lot longer than expected to fix.

 

Thanks

 

PaddyB

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Aspiring Contributor
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Message 15 of 15

Re: BTTV details cannot be viewed on My BT

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Thanks ok
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