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Joknight73
Beginner
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Message 1 of 2

BTTV fault

I have a open tv fault affecting my broadband so the service says. My BT tv has been playing up for about 3 wks and I stopped watching it and turned it off about 10 days ago until I could sort it out. The picture was pixelating, the box turning off, screen going black, and now it’s affecting my broadband so I’ve had to completely remove it to use my broadband properly what should I do? 

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Anonymous
Not applicable
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Message 2 of 2

Re: BTTV fault

Factory reset the box and the router 

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