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Errkal
Beginner
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Message 1 of 2

Box getting hot, fan not spinning

Hi,

I have the Uhd box and seem to have constant issues with it.

The current one is that the box is getting very hot and doesn't power on causing failed recordings, I have noticed the little fan is idle and doesn't sound so there is no cooling.

 

Anyone seen this? Any idea how to resolve it?

Thanks 

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Moderator
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Message 2 of 2

Re: Box getting hot, fan not spinning

Hi @Errkal thanks for posting, I'm sorry to see you're Youview box is not working properly.  I'd recommend that you report this to the BT TV helpdesk as the box may be faulty if it's overheating. Post back and let us know how you get on.

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