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stewarttracey38
Aspiring Contributor

on ‎25-09-2021 10h22

1,744 Views
Message 1 of 2

Britbox not playing any content

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Looks like the Britbox player is not working. I am experiencing a @viedo_unavailable  on all content. I am using a BT Pro box. The app build ids 5.4-6 Build 6 YV-PROD-HIGH (dhp/dhp). 

This has only started since the very latest update which add the WIFI feature to the box. I have tried it using WIFI and Ethernet connection same result.

Looks like the app needs an update too.

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1 REPLY 1
stewarttracey38
Aspiring Contributor

on ‎25-09-2021 10h28

1,741 Views
Message 2 of 2

Re: Britbox not playing any content

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I now have a resolution to this, I had to log out of the app, then go to the Britbox website and log in from there. It now works fine.
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