cancel
Showing results for 
Search instead for 
Did you mean: 
thenewno2
Aspiring Contributor
206 Views
Message 1 of 3

Broadband issues

Hi

 

Recently had to replace my HH5 due to a thunder and lightning causing damage to the phone lines locally. I have Infinity Super fast BB and the engineer provided me with a new HH5. However ever since I have had buffering issues on BT YouView and other boxes. I contacted BT and they assure me my speeds are fine. I manually changed my dns settings on my YouView box to match those on my BT Admin page but now I have no connection at all. Can anyone help?

0 Ratings
Reply
2 REPLIES 2
Sage
Sage
192 Views
Message 2 of 3

Re: Broadband issues

I've moved your message here to the You View thread where I think you'll get more help.

0 Ratings
Reply
Moderator
Moderator
110 Views
Message 3 of 3

Re: Broadband issues

Hi @thenewno2  sorry to hear that you experienced buffering after the replacement of your Hub. Did you manage to get this issue resolved?

Cheers
John

0 Ratings
Reply