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Scott100
Beginner
364 Views
Message 1 of 5

Bt remote

Hello

My bt remote will not rewind any of my recording or live tv 

I have rebooted my box and reset my remote but that has not worked 

Any ideas gratefully received thanks

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4 REPLIES 4
NigelB72
Guru
356 Views
Message 2 of 5

Re: Bt remote

Have you changed the batteries?

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Scott100
Beginner
350 Views
Message 3 of 5

Re: Bt remote

Yes mate replaced the batteries that has not worked thanks

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NigelB72
Guru
346 Views
Message 4 of 5

Re: Bt remote

In that case it's either the remote that has died (contacts on the buttons) or your actual box. If you have an active BT TV subscription, call BT and they'll send you the necessary replacement bits. 

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Scott100
Beginner
343 Views
Message 5 of 5

Re: Bt remote

Ok thanks for all your help