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Michaelszabox
Aspiring Contributor
446 Views
Message 1 of 9

Bt tv on lap top

Hi bt sport works on lap top, bt tv doesnt, i have silverlight installed... they tell me its a silverlight prob, called techb passing the buck really, as use to for fine for sky go, and every else works.. i see other people have posted similar things
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8 REPLIES 8
Moderator
Moderator
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Message 2 of 9

Re: Bt tv on lap top

Hi @Michaelszabox and thanks for posting.

 

Take a look at I can't watch BT web players on Google Chrome (BT Purchases, BT TV App) and let me know if that helps.

 

Cheers

 

David

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Michaelszabox
Aspiring Contributor
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Message 3 of 9

Re: Bt tv on lap top

I have seen this before. So ive tried in explorer
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Moderator
Moderator
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Message 4 of 9

Re: Bt tv on lap top

Hi @Michaelszabox Sorry the help page didn't resolve this for you.

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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Michaelszabox
Aspiring Contributor
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Message 5 of 9

Re: Bt tv on lap top

Whatever they done . Ive now lost all tv services from any sources
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Moderator
Moderator
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Message 6 of 9

Re: Bt tv on lap top

@Michaelszabox I'm really sorry that happened. I can see @DanielS has been in touch and it should be working again. Please post back and let us know if its working ok when you get the chance to check?

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Michaelszabox
Aspiring Contributor
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Message 7 of 9

Re: Bt tv on lap top

Weird how it can can go with bt. Yyou pu report a problem and they give you a new one... others working, kids tv not working on box
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Michaelszabox
Aspiring Contributor
256 Views
Message 8 of 9

Re: Bt tv on lap top

I lied. Bt sport isnt working either
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Moderator
Moderator
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Message 9 of 9

Re: Bt tv on lap top

@Michaelszabox I'm really sorry about this. I can see there is an issue with the subscription which I've tried to fix but we may need to enlist the help of BT TV specialists.

 

Can you check again in a few mins and post back? @DanielS will get in touch tomorrow.

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