Bt vision plus box

[Alexathms]

Hello

I was hoping someone can help, I need to update my BT vision box & I keep getting an error code VDR106 & VDR107, I am no longer with BT so I've given to my Dad who is with them. I've set it all up but still having the same codes. Is there anyway it will work. TIA

[Keith_Beddoe]

Welcome to this user forum.

Is it a BT YouView box, and does your dad have a BT Broadband connection?

Or is it one of the old Vision+ boxes?

[Alexathms]

Hiya
It's the old vision + box

[Alexathms]

And yes he's got BT broadband

[Keith_Beddoe · Accepted solution]

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@Alexathms wrote:
Hiya
It's the old vision + box

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Then its not going to work, as the BT servers for that box were turned off in June 2017. You will have to take it to your local electrical recycling centre.

For a short period after the shutdown, there was a software update which allowed the box to be used as a FreeView PVR.  That update is now no longer available.

If he wants a BT YouView box, then he can add it to his existing BT Broadband account.

[Alexathms]

Oh no, all good things come to an end, I was using it up until last week as a PVR, I just thought the thunderstorm knocked it off & when I tried to switch it back on there was nothing. Ok thank you for your quick response & help. A visit to the tip it is.