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Message 1 of 2

By Tv box turning off

My box keeps turning itself off. 

I looked at previous chats on the forum about resetting it, did this and it worked! Next day it starts turning off again!

Eveey time it goes to the youview page and just gets stuck there! 

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Message 2 of 2

Re: By Tv box turning off

Hi @Scsabarrie 

Unless the box is getting too hot in which case  it could turn itself off -

If performing the maintenance mode resets have not resolved the issuesd then if you have a current BTTV subscription then reporting the issues you are having to BT by phone or live chat (if operational) is probably the way forward.

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