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TheLegendOfMart
Aspiring Contributor
281 Views
Message 1 of 2

Can't have multiroom?

I am paying for Total Entertainment 4K with Sports and AMC. I got a G5 box from a family member who cancelled their subscription.

I rang BT and they said they can't enable multiroom with 4K.


The FAQ states that you need 23mbps minimum for UltraHD, I get the full 80mbps. I asked if there was an option to override it and accept teh consqeuences if it didnt work, not that I watch 4k Sports anyway, I just wanted the extra channels. 

 

I got passed from pillar to post for a good 40 mins and then they said they couldn't enable it because I didn't buy the box from them.

 

I'm paying £60 a month and they can't even enable multiroom without spending another £99 with them to get a box and then £20 for some wireless connectors even though the boxes are already hooked up via ethernet?

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1 REPLY 1
BT TV Expert
BT TV Expert
211 Views
Message 2 of 2

Re: Can't have multiroom?

 Hi @TheLegendOfMart

 

Are you able to send me your telephone number via PM and I can ring you to discuss.

Thank you,

Gemma

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