Every time I go to watch something on the Amazon Prime Video app on my BT Youview box, it goes back to the Players & Apps menu after a couple of seconds.
I can navigate the list of programs and films ok, but as soon as I go to watch anything, I get the spinning "wait" graphic for a second or so before it throws me out, back to the Players & Apps menu.
Any help would be appreciated, thanks.
I haven't used Prime Video on my BT Youview box before, this is the first time I've used it on this device. I have used it successfully on other devices, eg my phone and on a web browser.
I can log into my Prime account, and browse the programs/films, but as soon as I start to watch anything I get the spinny circle for a second or so before it throws me back to the Players & Apps menu.