cancel
Showing results for 
Search instead for 
Did you mean: 
krislord
Contributor
401 Views
Message 11 of 13

Re: Cancelled after losing Fox. Do I need to return box?

Thanks, I think that term 59 covers this case. The email offers a 30 day get out window, which I doubt they would do if it wasn't deemed necessary. 

 

I'll have a look again through the other threads. I did look but couldn't find anything definitive. My concern is I keep the box and get charged at some point down the road.

 

 

0 Ratings
Reply
Keith75
Aspiring Expert
396 Views
Message 12 of 13

Re: Cancelled after losing Fox. Do I need to return box?

I didn't have to return the box, however i have had it over a year.
0 Ratings
Reply
fatuser1969
Newbie
328 Views
Message 13 of 13

Re: Cancelled after losing Fox. Do I need to return box?

I was just six weeks into my TV contract when Fox disappeared.  Complained, and they cancelled the contract and asked for the box back - fair enough.  However, I paid a £49 equipment charge.  I phoned to see if I would get it refunded, or at least the prorated value, but was told no.  Raised a complaint, waiting for callback in two days.

 

I don't care about the box.  But given it's equipment that I'm returning, and it was a equipment charge...

 

0 Ratings
Reply