Hi, i own a BT Freeview box, bought from Amazon, and try as a may, BT will not allow me to pay for subscription channels, if i select Gold, a phone number is shown, along with a code, but all i ever get from BT is they don't understand what the code is, and if i want pay channels, i have to purchase another box from them, this is frankly stupid, and i'm rapidly reaching the point where i will cancel my last remaining BT services, my broadband connection is FTTP, 80 / 20.
You could get the basic non-recordable box from BT, that would give you the channels. I think you can then use your retail box instead.
You do not have to use the BT supplied STB, its only so you can get the subscription channels. As long as you do not have both connected to your broadband, there should be no problem. I am sure other people have done this. Perhaps someone else would like to comment?
Its the Mini YouView box (without record function) that you get.
this is frankly stupid,.
Maybe, but is explained on the BT web site about how to order their TV subscription service. Or rather, the lack of explanation about how to subscribe without also ordering a box should have flagged it up for you.
Did the Amazon seller claim you would be able subscribe to BT TV using their box? Of so, I reckon you have more of a beef with them for being disingeneous.
Thanks for your posts and welcome back!
Sorry for the problems you're having. Can you send us over your details and we'll look into this from here? Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.
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