cancel
Showing results for 
Search instead for 
Did you mean: 
948 Views
Message 1 of 10

Cannot watch BT Sports programmes on Vision.

Go to solution

I have BT Vision Unlimited and the extra channels on Youview. Also the BT Sports and ESPN all work from the EPG. BT Sports player works on bothe the web and Android app. If I try and watch a BT Sports programme on Vision it says I need to subscribe.

I've tried restarting the box but still won't let me watch, surely there's nothing else I need to subscribe to.

There's a couple of motor races I missed on there I'd like to watch this weekend.

 

Here's a picture of the message IMAG0024 1.jpg

0 Ratings
Reply
9 REPLIES 9
Highlighted
kevinbrighton
Aspiring Contributor
933 Views
Message 2 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

For Vision, you need a viewing card, it'll cost you £10.

0 Ratings
Reply
927 Views
Message 3 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

Sorry but that can't be right. I'm talking about BT Sports on Vision through Youview not BT Sports via a Vision+ box.

The Youview platform doesn't have the facility for viewing DTT encrypted channels with a viewing card.

0 Ratings
Reply
atlasapl
Aspiring Contributor
924 Views
Message 4 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

according to the guide book for the BT Vision box, it states the extra premium sports channels are delivered through your broadband connection.

 

0 Ratings
Reply
kevinbrighton
Aspiring Contributor
914 Views
Message 5 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

Sorry, thought you meant a Vision+ box. I'll go home now.

0 Ratings
Reply
845 Views
Message 6 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

All working now, seems it was a common problem. It was on the help page and it was reported as fixed as 13.00 today

DAVEJANINCORNWALL
Aspiring Contributor
835 Views
Message 7 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

I CANNOT WATCH BT SPORT DESPITE HAVING A LETTER FROM MR WARREN BUCKLEY HIMSELF (MANAGING DIRECTOR, CUSTOMER SERVICES) SENT AT 11.44 TODAY  WHICH SAID "THANKS FOR CHOOSING BT" (A STATEMENT WHICH MAY HAVE TO BE RETRACTED VERY SOON) "IT SHOULD START WITHIN 15 MINUTES" IT IS NOW 5 AND A HALF HOURS LATER AND STILL NO SIGN OF LIFE. 

0 Ratings
Reply
Distinguished Guru
Distinguished Guru
822 Views
Message 8 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

@happyslayeruk wrote:

All working now, seems it was a common problem. It was on the help page and it was reported as fixed as 13.00 today


Yes I had the problem and as of about 5pm it has cleared.

 

As an aside it does appear that some of the programmes are actually on Demand in both SD and HD versions. The HD versions seem only to be detectable by using search facilitity.

0 Ratings
Reply
iris32nd
Beginner
774 Views
Message 9 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

i can't watch sports either and it's 19.45!

 

0 Ratings
Reply
652 Views
Message 10 of 10

Re: Cannot watch BT Sports programmes on Vision.

Go to solution

The help topic said you might need to restart your box, I didn't need to, though.

0 Ratings
Reply