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thenewno2
Aspiring Contributor
1,178 Views
Message 1 of 10

Cant record sky sports hd

Hi
Just upgraded to sky sports hd but find I cant record. I get a ipc6041 error. I have updated software and on demand players. I cant access bt player either.
Any ideas? Thanks
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9 REPLIES 9
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thenewno2
Aspiring Contributor
1,154 Views
Message 2 of 10

Re: Cant record sky sports hd

Now I have lost my bt sports hd channels...all other hd channels are fine
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thenewno2
Aspiring Contributor
1,153 Views
Message 3 of 10

Re: Cant record sky sports hd

Ipc6017 error for bt sport hd
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Distinguished Guru
Distinguished Guru
1,134 Views
Message 4 of 10

Re: Cant record sky sports hd

How did you upgrade - did you do it yourself online or did you order by phone .
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robert1997
Aspiring Expert
1,128 Views
Message 5 of 10

Re: Cant record sky sports hd

Just out of curiosity (if I may ask) @zulu17 which method do you think is best? Online or by phone? I only ask as I might upgrade my bolt-ons and hoping for the smoothest transaction.

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Distinguished Guru
Distinguished Guru
1,116 Views
Message 6 of 10

Re: Cant record sky sports hd

@robert1997 that would depend upon what you are changing. In theory doing it online should mean you see precisely what you are ordering (and can take screenshots if you wish) . However sometimes the online process does not appear to give me precisely what I want so need to phone, Doing over the phone .. you don't see what the remote operative is actually doing. I normally only proceed with a phone order if I am convinced the operative knows what they are doing and I always clarify dates and any impact on or new minimum period contact terms.

 

 

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thenewno2
Aspiring Contributor
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Message 7 of 10

Re: Cant record sky sports hd

Online...but I did have to phone up as well
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robert1997
Aspiring Expert
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Message 8 of 10

Re: Cant record sky sports hd

Thanks @zulu17. I prefer online but am always afraid of losing current offers I have taken up. Never thought of taking screenshots so big thank you for that piece of advice. Like you I do be concerned that the person I'm talking to over the phone is doing exactly as I expect them to (and this applies to any service I'm dealing with) so I also tend to check , double check , even triple check everything is as I want it to be. I'm sure they think I'm cuckoo but sometimes its the only way to get peace of mind all will proceed as planned. Many thanks @zulu17.

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thenewno2
Aspiring Contributor
1,053 Views
Message 9 of 10

Re: Cant record sky sports hd

Meantime no bt sport hd or bt player. All other hd channels ok...at a loss
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thenewno2
Aspiring Contributor
1,018 Views
Message 10 of 10

Re: Cant record sky sports hd

Phoned up...bt sport hd back but still cant record sky sports hd and use bt player...was told this issue would be resolved as well...
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