Hi @Mrbrymel I have moved this post to create your own thread as that is the best way to get help.
We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods. It will take a few days before we can get to you but once we do we will take ownership until the fault is fixed.
I found it to be buggy. Just go in the first time after the box is on and is is not there. Exit the apps go back in and catch up is there. Also works differently if you go through players and app or the remote button
you go figure
Hi @Mrbrymel The catch up player should now be working OK. I called earlier to check with you but wasn't able to contact you. Please post back and let me know if this is now working OK for you.