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Aspiring Contributor
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Message 1 of 9

Catch up player missing on BTTV

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When I got to but player the catch up isn't in the list I've reset I've done updates and it's still missing from the list

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8 REPLIES 8
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Moderator
Moderator
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Message 2 of 9

Re: Catch up player missing on BTTV

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Hi @Mrbrymel I have moved this post to create your own thread as that is the best way to get help.

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods. It will take a few days before we can get to you but once we do we will take ownership until the fault is fixed.

Thanks
John

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Highlighted
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Message 3 of 9

Re: Catch up player missing on BTTV

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is this the catch up option in the BT player?
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Aspiring Contributor
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Message 4 of 9

Re: Catch up player missing on BTTV

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Yes mate it was there one day now gone I've done all updates reset u name it I done it
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Highlighted
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Message 5 of 9

Re: Catch up player missing on BTTV

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I found it to be buggy. Just go in the first time after the box is on and is is not there. Exit the apps go back in and catch up is there. Also works differently if you go through players and app or the remote button

you go figure

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Aspiring Contributor
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Message 6 of 9

Re: Catch up player missing on BTTV

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It was yesterday then when I exited the bt player went back in and it's disappeared again it's driving me mad only so many times I can reset
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BT TV Expert
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Message 7 of 9

Re: Catch up player missing on BTTV

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Hi @Mrbrymel

 

Sorry you are having issues with your BT TV services.

If you send me your telephone number via PM, I'll take a look into the issue for you.

Thanks,

Gemma

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Moderator
Moderator
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Message 8 of 9

Re: Catch up player missing on BTTV

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Hi @Mrbrymel The catch up player should now be working OK. I called earlier to check with you but wasn't able to contact you. Please post back and let me know if this is now working OK for you.

 

Cheers

John

 

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Aspiring Contributor
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Message 9 of 9

Re: Catch up player missing on BTTV

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Catch up is there thankyou so oooo much
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