cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
paulgoode
Beginner
5,038 Views
Message 1 of 12

Channel Unavailable

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers

Tags (2)
0 Ratings
11 REPLIES 11
notoriousdbp
Recognised Expert
5,035 Views
Message 2 of 12

Re: Channel Unavailable

Are you using a home hub or an alternative router?
---Remember to mark as 'solved' and give stars when you like a post---
0 Ratings
paulgoode
Beginner
5,031 Views
Message 3 of 12

Re: Channel Unavailable

Plugged directly into the home hub!

0 Ratings
Distinguished Guru
4,997 Views
Message 4 of 12

Re: Channel Unavailable

Which Hub?


BTLife | 1967 Plus Radio | 1000 Classical Hits
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star.
0 Ratings
paulgoode
Beginner
4,993 Views
Message 5 of 12

Re: Channel Unavailable

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site! 
0 Ratings
paulgoode
Beginner
4,992 Views
Message 6 of 12

Re: Channel Unavailable

Ok, so that wasn't what i wanted to say! It's an outreach modem attached to a bt home hub. Does that help?
0 Ratings
Distinguished Guru
4,986 Views
Message 7 of 12

Re: Channel Unavailable

Which home hub?


BTLife | 1967 Plus Radio | 1000 Classical Hits
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star.
0 Ratings
zarf2007
Aspiring Expert
4,972 Views
Message 8 of 12

Re: Channel Unavailable


@paulgoode wrote:

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers


I had this problem occur recently and it was only fixed when i power cycled the white BT openreach modem, my router and then the youview box in that order...

 

 

0 Ratings
paulgoode
Beginner
4,970 Views
Message 9 of 12

Re: Channel Unavailable

Ok, will try that straight after work. Fingers crossed!!!!
0 Ratings
4,848 Views
Message 10 of 12

Re: Channel Unavailable

its funny how the codes show on your tv but yet bt dont have the answer online ive got same problem plus another code i wish i hadnt got it its rubbish

0 Ratings