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paulgoode
Beginner
5,123 Views
Message 1 of 12

Channel Unavailable

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers

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11 REPLIES 11
notoriousdbp
Recognised Expert
5,120 Views
Message 2 of 12

Re: Channel Unavailable

Are you using a home hub or an alternative router?
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paulgoode
Beginner
5,116 Views
Message 3 of 12

Re: Channel Unavailable

Plugged directly into the home hub!

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Distinguished Guru
5,082 Views
Message 4 of 12

Re: Channel Unavailable

Which Hub?


BTLife | 1967 Plus Radio | 1000 Classical Hits
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paulgoode
Beginner
5,078 Views
Message 5 of 12

Re: Channel Unavailable

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site! 
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paulgoode
Beginner
5,077 Views
Message 6 of 12

Re: Channel Unavailable

Ok, so that wasn't what i wanted to say! It's an outreach modem attached to a bt home hub. Does that help?
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Distinguished Guru
5,071 Views
Message 7 of 12

Re: Channel Unavailable

Which home hub?


BTLife | 1967 Plus Radio | 1000 Classical Hits
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zarf2007
Aspiring Expert
5,057 Views
Message 8 of 12

Re: Channel Unavailable


@paulgoode wrote:

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers


I had this problem occur recently and it was only fixed when i power cycled the white BT openreach modem, my router and then the youview box in that order...

 

 

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paulgoode
Beginner
5,055 Views
Message 9 of 12

Re: Channel Unavailable

Ok, will try that straight after work. Fingers crossed!!!!
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4,933 Views
Message 10 of 12

Re: Channel Unavailable

its funny how the codes show on your tv but yet bt dont have the answer online ive got same problem plus another code i wish i hadnt got it its rubbish

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