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AlisonPascoe
Beginner
154 Views
Message 1 of 6

Channel numbers different, pixelated channels

Since a retune channel 1 and 2 have disappeared and BBC1 and BBC 2 are showing as Channel 751 and 752. I have retuned numerous times to no avail. Also can't watch HD as all pixelated and some other channels are pixelated too. Does anyone have any ideas please. Its driving me nuts. Thanks in advance
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5 REPLIES 5
gomezz
Recognised Expert
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Message 2 of 6

Re: Channel numbers different, pixelated channels

Why did you retune? Which transmitter do you point at?
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AlisonPascoe
Beginner
132 Views
Message 3 of 6

Re: Channel numbers different, pixelated channels

Hi, we are on Stockland I think? we live in Yeovil. We retuned a there was a message telling us to retune. It's so frustrating.
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Moderator
Moderator
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Message 4 of 6

Re: Channel numbers different, pixelated channels

Hi @AlisonPascoe welcome to the community and thanks for posting. I'm really sorry to see you're having problems viewing your freeview channels after retuning your Youview box.

I've found some info on the freeview website related to recent changes on the Beacon Hill transmitter which is close to Yeovil.  The changes don't mention the channels you're having difficulty with but I'd recommend you report it to freeview on the link I've posted as they may be able to offer you some advice on how to resolve this.

Community ModeratorNeilO
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AlisonPascoe
Beginner
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Message 5 of 6

Re: Channel numbers different, pixelated channels

Thanks for that. I'll try that and see if that helps.
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Moderator
Moderator
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Message 6 of 6

Re: Channel numbers different, pixelated channels

@AlisonPascoe no problem, let us know how you get on.

Community ModeratorNeilO
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