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Channels Pixelating

I am having problems with both my BT youview boxes.

The channels that pixelate are my subscription channels. Also BT sport.

When I watch the same channels via the NOW app, (on the youview boxes) there is no pixelating. 

I have both boxes plugged in to Netgear wifi extenders. As previously stated all apps work fine.

I have used BT broadband extenders and they are not as good as the Netgear extender.

Both TV's are too far away from the router  to via an ethernet cable.

Can anyone help before I complain to BT?

Can I connect my BT boxes to my mesh system, as i believe that would solve the problem?


Thanks in advance


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