Hi, we have recently upgraded to the ultra hd bt box and, at times, it is extremely loud, is this normal? Also, is there a requirement for a certain amount of space around the box, it gets very hot unlike the previous you view box from bt.
The T4000 has a fan so if that is activated (temperature controlled I believe) there will be fan noise.
I think the user guide gives advice on ventilation eg
Ventilation • Keep the ventilation slots uncovered to allow proper airflow into your YouView Ultra HD box. • Don’t stand it on soft furnishings, carpets or delicate surfaces. • Don’t stack other electronic equipment on top of it. • Don’t keep it in a confined, unventilated space (like a cupboard).
Thanks for your help, I couldn't find any of that in the user guide. I'm sure the previous box had a fan too, this is just really loud!
The T2100 did not have a fan. The first generation T1000 large r boxes did have a fan.