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Newbie
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Message 1 of 4

Clearance around BT TV box and noise

Hi, we have recently upgraded to the ultra hd bt box and, at times, it is extremely loud, is this normal? Also, is there a requirement for a certain amount of space around the box, it gets very hot unlike the previous you view box from bt.

Thanks! 

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Distinguished Guru
Distinguished Guru
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Message 2 of 4

Re: Clearance around BT TV box and noise

Hi @dharrison13 

The T4000 has a fan so if that is activated (temperature controlled I believe)  there will be fan noise.

I think the user guide gives advice on ventilation eg

Ventilation • Keep the ventilation slots uncovered to allow proper airflow into your YouView Ultra HD box. • Don’t stand it on soft furnishings, carpets or delicate surfaces. • Don’t stack other electronic equipment on top of it. • Don’t keep it in a confined, unventilated space (like a cupboard).

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Message 3 of 4

Re: Clearance around BT TV box and noise

Thanks for your help, I couldn't find any of that in the user guide. I'm sure the previous box had a fan too, this is just really loud! 

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Message 4 of 4

Re: Clearance around BT TV box and noise

The T2100 did not have a fan. The first generation T1000 large r boxes did have a fan.

 

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