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Stattyal
Beginner
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Message 1 of 4

Connecting New LG Smart TV to BT Box - Poor Sound Quality

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Hi, I have recently set up my new LG TV via aerial from TV into wall and I get all Freeview channels with good picture and  good sound. I have then set up my BT Box to TV via HDMI and put the aerial from wall into BT Box, however when I change the input on the tv to be HDMI rather than Antenna the sound quality is very poor - I have to turn it up to about 70 to hear it. 

So to get decent sound while watching terrestrial channels I have to use keep swapping the aerial from wall to tv and wall to BT box........ What I want to do is get good sound whilst watching sports channels on BT box. How do I do that? Have I done something wrong during set up?

Any assistance appreciated.

Thanks

Stattyal

 

 

 

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NeilO
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Message 2 of 4

Re: Connecting New LG Smart TV to BT Box - Poor Sound Quality

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Hi @Stattyal, thanks for posting and welcome to the community. Does the advice below help?

 

1: Sound is low when I use my YouView remote to turn up the volume on my TV

 

If you turn up the volume to the maximum using your YouView remote but it's still low, it's probably because it was set low on your TV box when you paired your remote with your TV.

Here's how to fix it and sync your TV and TV box volume:

  1. Use your YouView remote to set the volume to half way between low and high
  2. Use your TV remote to do the same
  3. Now re-pair your YouView remote with your TV >

Thanks
Neil

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Stattyal
Beginner
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Message 3 of 4

Re: Connecting New LG Smart TV to BT Box - Poor Sound Quality

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Hi Neil,

Thanks for your reply, however it was an update to the box that was missing.

Regards

Stattyal

 

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NeilO
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Message 4 of 4

Re: Connecting New LG Smart TV to BT Box - Poor Sound Quality

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Hi @Stattyal Good stuff, I'm glad you got that sorted. 

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