Re: Control BT vision/You view with Samsung remote
Hi, @Sadoldgit1 I'm sorry about the delay getting back to you. I'm afraid I can't help with why your universal remote won't work all the features of your BT TV remote as this is not something we can provide technical support for.
Do you have a BT TV subscription? If you do and your remote is faulty we may be able to provide you with a warranty replacement.