Hi, please could someone help me out here.
I've had BT Infinity and a Draytek 2830nV2 running for several years, no problem.
I got the YouView box 2 weeks ago and had problems watching subscription channels. After lots of telephone calls to support going nowhere I decided to start researching myself. Worked out i needed to enable IGMP on my draytek for WAN2 (the ethernet connection coming from my BT Openreach modem)
All generally ok, but when i start to watch a subscription channel that works it disconnects all the WIFI connection on my home network. Its driving everyone in the house mad.
Ive reconnected my HomeHub 3 which has been idle for years - no issues here, so would appear the issue is with the Draytek. But i need to keep the Draytek for some of the features i use which the HomeHub doesnt offer.
Solved! Go to Solution.
Have you also ticked the "enable IGMP Snooping" box on the IGMP setup page? If not, this would explain the symptoms you are seeing.
I had similar symptoms on a Billion router when I first set it up. I had to enable 'Wireless Multicast Forwarding (WMF)' under the wireless settings to fix this (presume it will be labeled differently on the Draytek).
I enabled IGMP snooping but ws still experiencing wireless dropouts. Managed to get it working but putting the BT TV box into a separate VLAN and still having IGMP and IGMP snooping enabled.