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Message 1 of 7

Dtr-2110

Moved house and have a new BT Halo hub which is connected to internet. On reconnecting my DTR-2110 Freeview box it does not connect to the hub?

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Message 2 of 7

Re: Dtr-2110

have you turned of smart setup  

 

Turn Off smart setup

 

 

 

 

 

 

 

 



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Message 3 of 7

Re: Dtr-2110

Switched Smart Setup on hub to OFF. No difference, DTR-2110 still not seeing internet?

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Message 4 of 7

Re: Dtr-2110

How is the DTR-2110 connected to the hub?
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Message 5 of 7

Re: Dtr-2110

Standard Cat 5 cable into a port

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Message 6 of 7

Re: Dtr-2110

Tried rebooting the hub?
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Message 7 of 7

Re: Dtr-2110

@Jim53 

I'd look at the network settings on the T2110 and ensure that it's not been set manually previously with any details not compatible with the new hub.

Also is that a new cat5 cable or one that was in place already and can you try another cable and port etc.

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