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Chadwick45
Aspiring Contributor
1,127 Views
Message 51 of 68

Re: Emails about Fox

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@scointer wrote:
BT are sending e-mails to their millions of customers (granted some haven't made it for whatever reason, wrong e-mail contact etc). There is a statement on this forum. There are many hundreds of related threads and posts on the internet. The EPG guide states it. What more do you want, them to pay for a full page advert and advertising campaign to state they are 'no longer able' to supply the FOX channel. In a massive company a small minority will always get missed for some reason. BT are not stopping what they have allowed people to do BEFORE the channel stops so what is the big issue. If people only find out tomorrow they can still get the same options people can get today.

They should be able to send adequate information about service changes... After all they manage to bombard me on a weekly basis with promotional emails trying to get more money out of me for things I don't want, using both the email addresses I have registered with them. A communications company that can't communicate basic service change information to its customers, is it some sort of joke? 

Like ive said before... It really can't be that difficult!!

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Keith75
Aspiring Expert
1,122 Views
Message 52 of 68

Re: Emails about Fox

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Couldn't agree more. I bet they don't miss a few customers out when they send out their bills.
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Tymo76
Contributor
1,091 Views
Message 53 of 68

Re: Emails about Fox

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Exactly, why don't they send the email to the same email address to where they send my bill. That way I would definitely receive it because not once have they not missed sending me a bill. Strange that? Well maybe not!
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Tymo76
Contributor
1,086 Views
Message 54 of 68

Re: Emails about Fox

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Just to add, I have only one email address registered with BT, and still I don't get the all important email.
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Hunter2660
Recognised Expert
1,084 Views
Message 55 of 68

Re: Emails about Fox

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No e-mail for me, but I did get a letter this morning informing me of the changes. Oddly it was a letter for BT employees????? Wonder if I get paid as well. Smiley LOL

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scointer
Recognised Expert
1,032 Views
Message 56 of 68

Re: Emails about Fox

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So you have all seen the information (and email contents) on this thread, so know all there is to know about it (some have already even cancelled) but are up to six pages still moaning. Surely you have better things to do...

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Keith75
Aspiring Expert
1,023 Views
Message 57 of 68

Re: Emails about Fox

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You obviously have nothing better to do, if that pointless post is anything to go by.
Nobody is forcing you to read this thread or comment on it.
scointer
Recognised Expert
979 Views
Message 58 of 68

Re: Emails about Fox

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But what fun would that be 🙂

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Keith75
Aspiring Expert
974 Views
Message 59 of 68

Re: Emails about Fox

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Too true
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JSB1980
Contributor
944 Views
Message 60 of 68

Re: Emails about Fox

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@Tymo76 wrote:
Just to add, I have only one email address registered with BT, and still I don't get the all important email.

Neither did I.

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