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Kazacky
Newbie
197 Views
Message 1 of 4

Error code BTP-15000 and BTP-15990

Hi finally got broadband today after numerous delays ie port issues then order lost in system but when I try to get BT TV get error codes BTP-15000 and BTP-15990 also on my BT says accounts not linked. Fed up with problems please can you help.
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
166 Views
Message 2 of 4

Re: Error code BTP-15000 and BTP-15990

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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BT TV Expert
BT TV Expert
149 Views
Message 3 of 4

Re: Error code BTP-15000 and BTP-15990

Hi @Kazacky - I've fixed this issue for you. Please try launching the BT Player and let me know how you get on.

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Moderator
Moderator
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Message 4 of 4

Re: Error code BTP-15000 and BTP-15990

Hi @Kazacky,

I am sorry for all of the problems you've had. We will do all we can to help you.

Let me know if @gavinlambourne's fix has helped you Smiley Happy

I've also sent you a private message. Please reply back to that message if you need any other help Smiley Happy

Thanks

DanielS

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