cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Aspiring Contributor
2,864 Views
Message 1 of 9

Error message IPC6007 and BTP-115C

Go to solution

I am getting IPC 6007 for the subscribed channels (BT sport, AMC...) - the message says there is a problem with my broadband however when I check the connection it says it is connected. It used to work some days ago. I am using a broadband extender. When I run account checks on myBT it says there is no BT TV services linked to my account, however I can see it in my package.

 

I also have an issue with BT player (BTP-115c)

 

Can I get some assistance please? BT chat have not been able to help at all.

 

Regards

Christophe

0 Ratings
Reply
8 REPLIES 8
Distinguished Sage
Distinguished Sage
2,841 Views
Message 2 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
Moderator
Moderator
2,805 Views
Message 3 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution

Hi @cquina,

 

I'm sorry you're having problems with your BT TV service. I'll be able to help you with this. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

0 Ratings
Reply
Aspiring Contributor
2,751 Views
Message 4 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution
Thanks, I have sent my details now.
0 Ratings
Reply
Contributor
2,736 Views
Message 5 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution

I have started having the same error i have the tripple pack of BT extenders. if I press up or down on channel the subscribed channels start but is frustrating as all was working fine before I had the additional screen/option   

0 Ratings
Reply
Moderator
Moderator
2,702 Views
Message 6 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution

@cquina I've spotted a problem with the the subscription which should be sorted now, can you try the extra channels again and post back to let me know if they're working?

0 Ratings
Reply
Aspiring Contributor
2,579 Views
Message 7 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution

Thanks, it is working now.

0 Ratings
Reply
Moderator
Moderator
2,571 Views
Message 8 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution

@cquina That's great, thanks for posting back to let me know. 

0 Ratings
Reply
Beginner
2,276 Views
Message 9 of 9

Re: Error message IPC6007 and BTP-115C

Go to solution
I'm also having same problems / error codes sunce house move
0 Ratings
Reply