cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
288 Views
Message 21 of 25

Re: Errors BTP-15000 and BTP-15990

Hi Gemma

I also have got the error code BTP-15990. Would you be able to help resolve this issue for me please.

 

Many thanks

Nessa

0 Ratings
Reply
Highlighted
Moderator
Moderator
277 Views
Message 22 of 25

Re: Errors BTP-15000 and BTP-15990

@Nessa Welcome to the community and thanks for posting, I'm sorry to see you're getting the BTP-15990 error. Gemma's not on the community today so I've sent you a Private Message with details on how you can get in contact with the mod team.

0 Ratings
Reply
Highlighted
Beginner
267 Views
Message 23 of 25

Re: Errors BTP-15000 and BTP-15990

I too am experiencing these error codes although my Broadband has activated and is working as expected any assistance would be appreciated.
0 Ratings
Reply
Highlighted
BT TV Expert
264 Views
Message 24 of 25

Re: Errors BTP-15000 and BTP-15990

Hi @steveyeu, if you're able to send me your landline number via a private message I will have a look into the problem for you. Thank you, 

Highlighted
Beginner
153 Views
Message 25 of 25

Re: Errors BTP-15000 and BTP-15990

Hi Gemma I’m having the same issue and the technical team can’t seem to fix it could you please help? Thanks
0 Ratings
Reply