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Rjf87
Contributor
166 Views
Message 1 of 4

Extra Box

Hello 

Id like to upgrade my TV Package to include extra box or whatever multiroom is called, but I can't find the option to do so on my account (nor does there seem to be a search function) 

Any idea how to do this?

Thanks 

 

 

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3 REPLIES 3
NeilO
Moderator
Moderator
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Message 2 of 4

Re: Extra Box

Hi @Rjf87 Can you try this link? Order Extra Box >

You'll need to log in with the account holders BT ID and password and ensure the correct account number is chosen from the drop-down if you have more than one associated with your BT ID.

Thanks

Neil

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Rjf87
Contributor
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Message 3 of 4

Re: Extra Box

It brings me to "your current TV package"

 

The only option is to change the now TV bundle or go to manage add ons - doing that only offers box nation, Netflix, prime, bt kids and now hayu.

 

Cheers

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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Extra Box

@Rjf87 I'm sorry about that. I'll send you a private message so you can get in touch with the moderation team and we'll be able to help.

Thanks

Neil

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