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Rodnork
Aspiring Contributor
584 Views
Message 1 of 6

Extra channels Catch Up TV menu Option missing

The Catch UP TV menu option has disappeared.

Was working and can still watch programs if manually search for them though a real pain.
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5 REPLIES 5
Distinguished Guru
Distinguished Guru
555 Views
Message 2 of 6

Re: Extra channels Catch Up TV menu Option missing

You could try a 

 

  • power cycle: put the box in to standby, then turn it off completely at the back (or failing that the wall socket), wait about 20 seconds, now turn it back on and power it up.

make sure the box is not recording (or about to record) when you perform the process.

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Rodnork
Aspiring Contributor
503 Views
Message 3 of 6

Re: Extra channels Catch Up TV menu Option missing

Tried that it did not work

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Rodnork
Aspiring Contributor
446 Views
Message 4 of 6

Re: Extra channels Catch Up TV menu Option missing

Has this menu option been removed or relocated ?

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scointer
Recognised Expert
441 Views
Message 5 of 6

Re: Extra channels Catch Up TV menu Option missing

Rodnork, take a look at this thread and see if it is anything like your issue.If it is you need to get a mod involved..

 

https://community.bt.com/t5/YouView-Boxes/Extra-channel-players/m-p/1290595#M12736

Rodnork
Aspiring Contributor
427 Views
Message 6 of 6

Re: Extra channels Catch Up TV menu Option missing

Thanks for the reply tried that and have PM one of the mods

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