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neilgriffs
Beginner
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Message 1 of 2

Extra channels

Hi all ordered the kids packets on Sunday, not able to revive them keep getting the message. Not available on your subscription, spent a frustrating hour on the phone to customer service going around in circles. Anyone got any ideas on the best way to get a resolution, many thanks Neil

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Moderator
Moderator
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Message 2 of 2

Re: Extra channels

HI @neilgriffs and welcome.

 

The quickest way to get this sorted would be to contact our online TV orders chat team so can you give them a try and let me know how you get on?

 

Cheers

 

David

Community ModeratorDaveM
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