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Aspiring Contributor
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Message 521 of 535

Re: Failed Recording

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Has anyone had any success yet?
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Recognised Expert
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Message 522 of 535

Re: Failed Recording

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I think the answer to that is yes.

Mine updated earlier this week & all seems OK now.

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Expert
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Message 523 of 535

Re: Failed Recording

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@Eddiecatwrote:
Has anyone had any success yet?

Yes - I did have a couple of issues immediatley after the update of recording reservations disappearing.  However, once I re-entered them anew in the recordings planner the box has proved to be 100% successful since. 

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Aspiring Contributor
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Message 524 of 535

Re: Failed Recording

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Spoke too soon
Mine appears to good now. 👍🏻
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Aspiring Contributor
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Message 525 of 535

Re: Failed Recording

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This thread has gone quiet? Just wondering if anyone is still experiencing this issue. Unfortunately we have had two more failed recordings in the last couple of weeks.

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Recognised Expert
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Message 526 of 535

Re: Failed Recording

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The updated software has only been available for the past 3 weeks and is being slowly rolled out. Once you get it then all should be well.

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Contributor
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Message 527 of 535

Re: Failed Recording

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I think a lot of people are as myself still waiting for the download so as to try it out. As advised by  Tim C there is a schedule , but nobody knows what it is. perhaps a moderator or Sarah could up date us all.

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Aspiring Contributor
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Message 528 of 535

Re: Failed Recording

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Sadly we had the update at the end of July and two failed recordings since then 😞 

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Recognised Expert
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Message 529 of 535

Re: Failed Recording

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I am sure the BTTV experts would be very interested in this. If you give the box details and software version running plus programmes failed they may be able to investigate, they can also probably interrogate your box for clues.
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Expert
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Message 530 of 535

Re: Failed Recording

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@CD179wrote:

I think a lot of people are as myself still waiting for the download so as to try it out. As advised by  Tim C there is a schedule , but nobody knows what it is. perhaps a moderator or Sarah could up date us all.


I wouldn't hold your breath.  For info Sarah doesn't post here, she only posts on a forum where mod powers are used to suppress criticism of YouView