I'm in contract until September & there's little chance that I'll be renewing that.
So far I've been able to keep 1 box off of NextGen as I find the tiles & lost functionality difficult to cope with. Now failed recordings if not fixed very soon will be the final straw.
Looks like a fix may be in the pipeline. This has been placed on the Youview forum - nothing from BT though?
Thanks for bearing with us on the issue, the issue has been identified and Humax are currently working on a fix which is due to be tested shortly.
We appreciate this is frustrating and assure you it’s being worked on as a priority. As soon as I have an update I will post on this thread.
Just posted this elsewhere:-
What I don't understand is why this has suddenly started happening & happens on previous software versions, not just the latest which was released at about the time this started happening.
Just wondering what your latest BT update might be on this ongoing situation......seen recent posts on this thread taken from Youview Forum that problem has been identified and Humax are working on the solution??????
Can you advise if BT also are of that opinion and a fix is being worked on????
Good progees has been made over the weekend, an issue has been identified and a fix is currently being tested.
We'll provide a further udpate once testing has completed and we have a confirmed fix, but it's looking promising.
|BT TV Expert||GavinL|
|Did you get the help you needed?|
Help others by clicking on ‘Mark as accepted solution’
|Show your appreciation!|
Click on the thumbs up next to a reply to say thanks
|Help guide to using the community? Click below|
|I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.|