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Spewy
Contributor
191 Views
Message 1 of 4

Failed recordings

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Hi All,

My series recording aren't working, well some aren't. This has only occurred over the past few days.

I have searched on here without success, threads being closed due to software updates mostly.

Retuning and resetting hasn't worked.

I cnat even get the 'record symbol' to appear or disappear on some.

 

Thanks in advance for the help.

 

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3 REPLIES 3
BT TV Expert
BT TV Expert
165 Views
Message 2 of 4

Re: Failed recordings

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Hi @Spewy

Sorry to hear you are having problems with series recordings. If you're able to send me your telephone number via a private message I'll have a look into the problem for you. Thank you,

Gemma

Community ModeratorGemma
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I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
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gomezz
Recognised Expert
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Message 3 of 4

Re: Failed recordings

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One common reason for Series Recordings to fail is down the broadcaster messing up the tagging of episodes that belong to a series. One thing to do is to delete the existing Series Recording and set it up again.
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Spewy
Contributor
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Message 4 of 4

Re: Failed recordings

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Factory reset worked
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