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Kh77
Beginner
432 Views
Message 1 of 2

Failed recordings

Recordings failed through using the app. The box lights up red giving the impression it is recording but then says recording failed. Four programmes on bbc4 last night have now been missed. I'm not happy. Just wondering if anyone can tell me why.
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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: Failed recordings

Hi @Kh77,

I'm sorry your recordings failed through the BT TV App. If you take a look at Problem using the YouView app or failed recordings you'll find a few suggestion that could help.

Did you have any other recording scheduled for the same time?

Thanks

PaddyB

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