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SteveCase
Beginner
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Message 1 of 4

Fast Forward

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If I watch any live TV channel (BBC, ITV etc), pause for a couple of minutes and then try to catch up with the real time broadcast by pressing fast forward, nothing happens. With recorded programmes there is no problem - I can fast forward, rewind and pause as much as I like. Although I can't be certain, I think this problem has only started to occur fairly recently.

 Any Ideas?

 

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Fast Forward

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Hi @SteveCase,

 

Do you still get this problem? Have you tried any troubleshooting before?

 

Thanks

 

DanielS

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SteveCase
Beginner
2,806 Views
Message 3 of 4

Re: Fast Forward

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I tried resetting the box by pressing the "On" button for 5 seconds. This fixed the problem and, up to now, it has been OK.

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Moderator
Moderator
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Message 4 of 4

Re: Fast Forward

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Hi @SteveCase

 

Thanks for posting back!

 

I'm pleased to see that you've been able to fix the problem.  Feel free to come back on to the community if you need help with anything else or have a question about your BT services.  There is always someone around Smiley Happy

 

Cheers,

 

Robbie

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