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albarax
Contributor
1,876 Views
Message 1 of 13

Fox - catchup programmes missing

There are currently zero catch up programmes available on Fox. What is going on ? Why is nothing available ?

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12 REPLIES 12
Distinguished Guru
Distinguished Guru
1,858 Views
Message 2 of 13

Re: Fox - catchup programmes missing

There were none yesterday (sunday evening) -I have been very disappointed with the absence of catchup provided on the extra channels. There is very little and it seems very inconsistently loaded and maintained. They seem to load episodes late so you only have a few days to view and even miss out loading episodes each week. Given that in Fox's case on a normal  week you get 2 or at most 3 programmes loaded it is pretty poor presentation. The majority  of the Extra channels don't have any catchup at all.

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Distinguished Guru
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Message 3 of 13

Re: Fox - catchup programmes missing

Agree Zulu it is very very poor


BTLife | 1967 Plus Radio | 1000 Classical Hits
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Leebool
Contributor
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Message 4 of 13

Re: Fox - catchup programmes missing

Yes it's nonexistent, just like the recording function on the Extra Essentials package.
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cactusbob
Aspiring Expert
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Message 5 of 13

Re: Fox - catchup programmes missing

And as usual BT will dig their heads in the sand and ignore this

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sirjamesp
Aspiring Expert
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Message 6 of 13

Re: Fox - catchup programmes missing

You'd think that BT would be packing the system full of catch-up TV, given the fact that they let us down on the record facility.
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Moderator
Moderator
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Message 7 of 13

Re: Fox - catchup programmes missing

Hi everyone,

 

We’re sorry to hear your experiences about our Extra Channels catch-up offering on Sunday. We had some technical issues that meant ‘Dexter’, ‘Low Winters Sun’ and ‘Meet The Russians’ were not available until Monday morning.

 

We’re always working to improve what we offer on our extra channel catch up service. You may notice that there are some ‘coming soon’ episodes appearing in the FOX, National Geographic and National Geographic Wild catch up areas. In the past we have only been able to make catch up shows available on average 8 hours after broadcast but we’re starting to make shows available 1 hour after broadcast finishes on our extra channels. We’ll make this happen on all channels in the next month or so.

 

At the moment FOX only carry the catch up rights for their primetime hours. Whilst we agree this is not ideal, BT provides the same volume as other competitors who offer FOX catch up. We suspect as their catch up service becomes more popular they will get catch up rights for more of their shows and we will make these available to our customers.

 

We’re unable to offer a record function on our YouView boxes. We are working closely with YouView on this and will hopefully be able to offer this function in the near future.

 

All the best,

 

Robbie  

 

mnapier
Aspiring Contributor
1,674 Views
Message 8 of 13

Re: Fox - catchup programmes missing

I've just got bt vision, and no fox, in the advert it says fox is available, it say nothing about it only being now and again. Also, in my book it says recording of catch up channels will be available in the autum, is this not the case?

 

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Distinguished Guru
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Message 9 of 13

Re: Fox - catchup programmes missing

Doc you have infinity and a subscription to the extra channels?


BTLife | 1967 Plus Radio | 1000 Classical Hits
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mnapier
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Message 10 of 13

Re: Fox - catchup programmes missing

Yes
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