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BrickSmith
Contributor

on ‎03-12-2019 9h45

680 Views
Message 1 of 4

Free 3 month HD trial ending do i have to cancel manually or will it end by itself

As the title says i have a 3 month trial for BT HD sports that i was given when i signed up for my new package. I do not want to continue with this just keep the standard def channels and i am wondering if i have to do anything.

Can i do it online, will i have to ring up to cancel or will it just come off by itself.

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3 REPLIES 3
nostra999
Aspiring Expert

on ‎03-12-2019 10h37

659 Views
Message 2 of 4

Re: Free 3 month HD trial ending do i have to cancel manually or will it end by itself

Hey I am pretty certain it will stay on unless you cancel. Would highly recommend contacting BT to remove and avoid being charged.

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BrickSmith
Contributor

on ‎03-12-2019 10h48

651 Views
Message 3 of 4

Re: Free 3 month HD trial ending do i have to cancel manually or will it end by itself

Can it be done online or do i have to ring them to cancel.

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TimCurtis
Guru

on ‎03-12-2019 11h58

634 Views
Message 4 of 4

Re: Free 3 month HD trial ending do i have to cancel manually or will it end by itself

@BrickSmith 

You need to phone to cancel , there's no way of doing it online that I know about. Call Customer Options on 0800 800030.

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