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Newbie
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Message 1 of 3

HD Signal Terrible

Hi

In the last few days I have been getting a bad signal on my HD Channels.  This is only happening on the subscribed channels (Alibi, BT Sport, etc), not normal HD Channels (BBC1, ITV, etc).

I have retuned my box, checked the cables but still having this issue.  

Any ideas what I can try?

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Message 2 of 3

Re: HD Signal Terrible

Re-tuning only applies to the Freeview channels, if you're having problems with the subscription channels then it's a network issue. How is your box connected to your router (direct LAN, Power Line Adapters etc)


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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: HD Signal Terrible

Possibly errors on your broadband connection.

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.

 

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